In The News: Truly Nolen of Lakeland
Heart of Business: Truly Nolen Made A World of Difference For Customer
It took seven people three short hours to make a world of difference to someone who needed their help.
When the exterminating company, Truly Nolen, recently visited 96-year-old Nelle Tyner to perform a pest control service, they noticed her yard was in dire need of some TLC.
And, for the 96-year old, "sprucing up Ms. Tyner's yard was the simplest of things we could do to help. It was truly amazing to see how happy she was with the result and the Lakeland Truly Nolen team looks forward to our next Good Citizens Week," said Tim Phillips, Lakeland Truly Nolen branch manager.
Tyner, a Lakeland resident who depends on family and neighbors, "was extremely grateful for the opportunity to have her yard taken care of and was in tears as she repeatedly thanked our team," said Michelle Hawthorn, Truly Nolen account representative for Tilson Public Relations.
The seven Truly Nolen employees who volunteered to help out worked about three hours pulling weeds, mowing, clearing debris, and trimming hedges and trees.
The exterminating professionals are used to helping out since the company encourages community involvement and even promotes "Good Citizen's Week" annually. The time is filled with employees performing random acts of kindness and is designed to remind communities that Truly Nolen staff members are good citizens, as well as exterminators.
Phillips was joined by Dan Bartlett, James Brownlee, Scott Rose, Dennis Fish, Ed Henry and Judd Snyder were the group that made it happen for Tyner.
Truly Nolen is a family-owned company that may be best-known as the company with the yellow "mouse car." The Lakeland location is one of hundreds of franchises spread out all over the United States, Mexico and Canada.