I wish to inform you of a truly exceptional employee interaction. I called your company for a 2nd opinion on a home inspection that Terminix completed. They told me I had drywood termite and needed to tent my home for $1,720. Upon a complete inspection from Mike Willey of your company he was baffled at how a reputed company could 'mistake' cricket leavings for drywood termite. Mike was able to review the leavings in a microscope. Mike saved me from wasting a lot of money, It means a lot to a single income, single parent person. I am very grateful for your commitment to employing trustworthy honest personell. Thank you!

Mark serviced our business in June. I don't have to tell you how warm the temperatures can get in Arizona during the month of June. As I was involved in our conference room for corporate meetings this day I witnessed your service technician Mark V removing the spider webs from our window sills and external light sockets on the outside of the building. If this is a regular practice for your service technicians it is news to me. I was impressed with his attention to detail. Our business is a nicer place to work because of Mark's attention to detail. Thank you for assigning Mark to our account.It is technicians like Mark that keep customers like Pioneer Packaging coming back to Truly Nolen in this highly competitive market.