Paul and I would like to take this opportunity to say we are very pleased with the services of John L and his Service Technician Andy.
John was extremely knowledgeable and patient with us in explaining the types of termites, their habits, our treatment options, and the treatment process procedures. As a direct result we chose the "Total Termite Protection" option. Andy was also knowledgeable and detailed in performing the inside wall injections and the drilling and treating of the exterior barrier of our home. For example, Andy noticed "a small bare wood area" in our newly constructed patio cover, which inadvertently had not been painted.
As a direct result of their professionalism, we are confident that we chose the best treatment plan for our "unwelcomed" termites and that our home will continue to be protected in the years to come. We are sharing our Truly Nolen experience with our neighbors and friends and will be referring them directly to John due to his expertise.
John and Andy are "truly" assets for the Truly Nolen team and should be recognized.
Carol S Submitted via Letter
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