All posts by Truly Nolen of Tucson AZ

New Headquarters, 10 Openings since July Have Truly Nolen International Poised for a Terrific New Year

With nearly 20 new locations worldwide in 2015 including historic milestones of the 200th location and 60th country outside of the United States last September, a need for more headquarter office space was apparent to Truly Nolen International company executives. As a result, the Truly Nolen International Training Center recently opened at 1800 33rd Street in Orlando.

“Thanks to our continued growth around the world, we outgrew the second floor of our local Orlando branch just a few doors down,” said Jose Lutz, CEO, Truly Nolen International. “We are excited to continue our success in 2016 here at our new location!”

The franchises that have opened since July 1, 2015 include Tarlac, Philippines; Cartagena, Colombia; Republic of Kazakhstan; Baixada Fluminense, Brazil; Ribeirao Preto, Brazil; Sao Joao da Boa Vista, Brazil; Lelystad, Netherlands; Davao, Philippines; Sur, Oman and Abha, Saudi Arabia.

Offering the same quality service for which it is known domestically, Truly Nolen International, which employs over 3,500 around the globe, has the largest footprint of any pest control company in the world, in terms of countries in which they operate. Currently, 90 percent of the company’s international branches serve businesses both for active and preventative protection from pest issues.

Lutz, who has been CEO since the International division was founded in 1989, has always had a clear vision of mouse cars around the world and is excited by his new surroundings. “The extra office space will come in handy as we work on finding new places to bring our fleet of mouse cars across the globe”, said Lutz. “One thing that is truly universal around the world is that people do not like pests in their homes!”

For more information about Truly Nolen International Franchising, call (800) 771-6423 or visit  

About Truly Nolen
Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. To learn more about Truly Nolen, visit or follow us on Facebook ( and Twitter (

Tenacious Technicians Thankful to Eliminate Terrible Infestations as Thanksgiving Approaches

With Thanksgiving just around the corner, family and friends will be over to visit and enjoy delicious food and camaraderie. The last thing people want to deal with when entertaining guests is unexpectedly seeing unwelcome ones. Our Truly Nolen technicians recently shared some of their most terrible infestations to illustrate how to properly keep pests from ruining the end of November.

Service Coordinator Jeremy Hardman said he first received a lead around Halloween that stated three other companies refused service because the home was haunted. The home had been vacant for three years so Hardman got the key code to the realtors’ box and opened the door. Once inside, he and a second team member were astonished at what actually saw.

“Pack rats had chewed through a plumber’s access panel and completely destroyed the home,” Hardman said. “Every room we went through had rats running in all directions because the entire house had turned into a giant pack rat nest. They had eaten the framing off every door and most windows, rooms that had carpet had the carpet ripped apart and completely ruined.”

Hardman’s team ended up excluding rats out of the home and removing over 50 nests on the property. “Regular rodent monitoring of pressure and entry points could have helped the homeowner avoid the damage,” said Hardman. “Proper landscaping practices and knowing the wildlife around your home would have also helped.”

Service Coordinator Tom Larrabee recently had an older couple call him to handle a bed bug problem as they had been trying to take care of it for over a year. What they had been doing failed to help the problem, which caused a truly scary infestation when he visited the home.

“All of the beds in the home were completely infested to the point that the bed frames had a V-shaped metal support across the bottom that were just filled with live bed bugs,” said Larrabee. “The customers were at their wits end and needed professional help to deal with the problem.

Larrabee’s team was able to eliminate the bed bugs over the course of a one-month treatment program. “Bed bugs are an equal-opportunity pest and can easily be transported from place to place as people travel,” said Larrabee. “For prevention purposes, it’s important to watch where you put your suitcase and inspect the mattress, pillows and headboard wherever you stay on vacation. You never know who may look to travel home with you if you’re not careful.”

Don’t let the bed bugs bite this Thanksgiving! For more information about rats, bed bugs and other insects and rodents, visit our pest identifier page at  or call one of our local branches to schedule a visit.


Expect Tremendous Termite Season to Begin Now That Above-Average Monsoon Season Has Ended

The just-completed 2015 Arizona Monsoon Season brought over six inches of rain to Tucson and surrounding areas, which is the largest monsoon rainfall amount for the area since 2011. The increased rainfall figures to bring something else to the Tucson surface – Termites!

When the flash flood style rains let up, heat returns and termites emerge from their subterranean or cellulose homes in search of a new place to live and populate. As a result, a tremendous termite season is expected to begin.

“Termites cause an estimated $5 billion dollars in damages in the U.S. every year,” said Scott Nolen, Truly Nolen Pest Control CEO/President. “Since early discovery of termites can help provide a head start for home protection, we wanted to make sure local residents are diligent in this process now that the monsoon season is over.”

In addition, fighting termites successfully takes a unique understanding of termite behavior, biology, and home construction especially since there is no simple solution for termites.

“Do-It-Yourself termite treatment methods may seem like a cost-effective option; however, damage caused to homes from ineffective treatment can cost homeowners thousands of dollars and is not covered under most homeowner’s insurance policies,” said Nolen. “Most professional termite control companies provide additional protection through a warranty protecting your home from future damage and covering the cost of treatment should termites return.”

As a homeowner, there are measures you can take to minimize the conditions that are conducive to termites and help reduce the likelihood of an infestation. From eliminating wood-to-soil contact wherever possible to diverting water from the foundation of the home, prevention is key.

“Whether you end up trying to handle the problem yourself or calling a professional to conduct a termite inspection, the above-average monsoon season’s end ensures a surge in termites sooner than later,” said Nolen.

For more information about termites, visit or call our Tucson branch at (520) 326-4201.

Truly Nolen Pest Control Adds Srebnik as In-House Manager of Public Relations, Social Media and Community Events

Truly Nolen Pest Control recently announced the addition of longtime public relations professional Toby Srebnik as in-house Manager of Public Relations, Social Media and Community Events. He will be based in South Florida.

A graduate of Florida State University, Srebnik has nearly 15 years of experience in public relations and seven years in social media. Prior to joining Truly Nolen, Srebnik was the Director of Social Media for Fish Consulting in Hollywood, Fla. and is a past-president of both the Public Relations Society of America’s Greater Fort Lauderdale and Palm Beach Chapters.

Among his responsibilities, Srebnik will oversee the company’s public relations and social media strategy and tactics. In addition, he will help the company gain exposure through local branches’ participation in community events.

He first worked on the company’s public relations and social media during his tenure at Tilson Communications. It was Srebnik who helped Truly Nolen become the first of Tilson’s clients to be involved with social media following an August 2008 webinar he attended about Twitter. Among the projects he previously handled were the 2008 launch of the company on Facebook and Twitter, the 2009 Nevada State Insect Contest, and the 2010 South Florida #MousecarParade.

“Toby’s work in the past and obvious love for our company made him a natural candidate for our newly created position,” said Michelle Nolen Senner, Truly Nolen Director of Marketing/Advertising. “We’re excited to have him as part of our team.”

About Truly Nolen
Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. To learn more about Truly Nolen, visit or follow us on Facebook ( and Twitter (

Truly Nolen Pest Control Adds Toby Srebnik as In-House Manager of Public Relations

Flying Ants in Tucson, Arizona

Reports flooded in this morning, September 5th, of swarms all over Tucson. People from many different locations throughout Southern Arizona reported seeing small winged creatures swarming about one to twenty feet off the ground above a nest where many more insects lay on the ground below. It turns out, these critters are Harvester ants, and they were swarming in hopes of finding a mate!

Reproductive members of a Harvester ant colony will leave the nest in search of a mate, typically during one or two days each year. What is truly amazing is that most Harvester ant colonies all begin this mating process at almost the same exact day! This usually happens in late summer to early fall, depending on weather, moisture and other factors. The ants exit their mound, take flight and search for a mate using chemicals called pheromones. The ants then return to the ground with their newfound partner and finish the mating process.

Harvester ants are very prevalent in the Southwest. They typically prefer desert climates and tend to stay away from homes and urban areas but as we build structures further into their territory, we are bound to run into one another. When threatened, Harvester ants will defend themselves and sting what they perceive as a threat! So use caution, and remember to contact Truly Nolen for your free inspection if you see these or any other pests near your home or business!

History of the Model T

Tin Lizzie - The Truly Nolen Car

Behold it is I, the one and only “Tin Lizzie”, the single most influential automobile in history. It was the year 1908 and Mr. Henry Ford and his automobile company had given birth to me and, if I do say so myself, I was quite the creation.

You see to the common working class American, an automobile was an unheard of luxury. Cars were still very scarce and expensive, thus making their adoptability limited, however I was able to change this the minute I rolled off the assembly line. Not only was I affordable to the average working class American, but I was reliable and easy to maintain. Mr. Ford developed the most crucial parts of my body out of a lightweight steel alloy known as Vanadium, which was important at the time because in 1908 there were only about 18,000 miles of paved roads in the U.S.!

Other Fun Facts:

  • The selling price of the Model T dropped from $800 in 1908 to under $300 by 1925.
  • Ford still hadn’t developed a logo, Henry Ford’s signature (pictured below) was placed on the front of the car.
  • At first a choice of colors were available, but from 1913-1925 the car was mass-produced in only black.
  • The engine generated 20 horsepower and propelled the car to a top speed of 40–45 miles per hour.
  • The Ford Model T was named the most influential car of the 20th century in the 1999 “Car of the Century” competition and still makes top ten list of most sold cars (ranked 8th) as of 2012.

Henry Ford Signature

Those Aren’t Mosquitoes… They’re Crane Flies!

It’s a Bird! It’s a Mosquito! NO! It’s a Crane Fly!

Over the past month, Arizona has seen a tremendous influx of flying insects that look very similar to giant mosquitoes. However, these insects are not mosquitoes; they are, in fact, crane flies! Often mistaken for mosquitoes, crane flies look somewhat similar to mosquitoes but are different in many significant ways.

The similarities between the crane fly and the mosquito are mostly physical, they do look similar and this is why they are often confused. Crane flies and mosquitoes also share the same type of life cycle – complete, which means that they are both born from eggs that hatch into larvae before pupating where they develop into their final adult form.

The differences between the crane fly and the mosquito are much more in number than the similarities.

  • The crane fly tends to be larger than the mosquito, with a skinnier body and very long legs.
  • Crane flies vary in size from very small up to two and a half inches long with as long as a three inch wingspan. Perhaps this is one of the reasons why people call them ‘mosquito hawks’, although the truth is that they do not eat mosquitoes or even attack them.

Interestingly, adult crane flies might not even eat at all during their short lives. After emerging from the pupa stage crane flies live for just a couple short weeks. During this time it is not known for sure if they eat nectar from flowers or not, but it is fairly certain that nectar is the only substance they eat during their adult lives if at all. They do not eat “blood meals” like mosquitoes; this is the most important difference between the two insects.

Crane flies pose no threat whatsoever to humans, so if you see one in your home, fear not, it is not there to feast on you like a mosquito. If you do see a crane fly in your home it is most likely because a door or window was opened and the crane fly sensed the light, following it inside to the source. They are very poor fliers and will simply fly toward any light source they see.

In order to keep crane flies out of your home follow these simple tips.

  • Seal, screen, or close any doors, windows or other entry points into your home as this will make it harder for them to get inside.
  • Turn off porch lights at night. Since crane flies are attracted to light, they will not be as likely to be drawn to your home in the dark if you turn off your lights at night.
  • Keep foliage, wood piles and other decaying organic matter away from the perimeter of your home as this is what the larvae feed on.

Between their poor flying skills, short life expectancy and these tips, you will drastically reduce the crane fly population in your home.

A truly amazing fact about crane flies is that their bodies have features that humans have mimicked to allow for more effective design – halteres. Halteres are small club shaped objects about the size of the crane fly’s antennae that stick out of their body and sit just behind the wings. When the insect flies at high velocities the halteres vibrate which allows the insect to maintain control of the yaw, pitch and roll of its flight. This is similar in function to what we call a gyroscope on our modern aircraft. Crane flies, though annoying, had perfected flight long before humans ever thought it possible.

Tucson Visits the Children’s Museum

Regional manager Shane McManamy and limo driver Ron Pratt had an opportunity to show off the Mouse Limo at the Tucson Children’s Museum’s “Zoom…Zoom!” event. This event gives the local community a chance to celebrate all the different modes of transportation. Hot rods, fire trucks, dump trucks, and of course the Mouse Limo were just some of the many different vehicles on display.

Truly Nolen Tucson Visits the Children's MuseumTruly Nolen Tucson Visits the Children's Museum