Category Archives: Press Releases

Six Truly Nolen Pest Control Service Offices Recognized as 2015 Angie’s List Super Service Award Winners

Truly Nolen Pest Control was pleased to recently announce that six of its service offices have been recognized as 2016 Angie’s List Super Service Award winners. The winners include Fort Worth, Tex., Chandler, Ariz., Cooper City, Fla., South Miami, Fla., Naples, Fla., and New Holland, Penn.

Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines. Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

“All of our service offices strive for excellence each and every day,” said Mark Ringlstetter, Director of Training/Technical Services and Customer Care. “We’re extremely excited that nearly 10 percent of our service offices were recognized with this honor and we could not be prouder of the teams at each of the winning locations.”

Angie’s List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

About Truly Nolen
Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. To learn more about Truly Nolen, visit www.trulynolen.com or follow us on Facebook (www.facebook.com/TrulyNolen) and Twitter (www.twitter.com/TrulyNolen).

Franchisee Satisfaction Leads to Franchise Business Review Hall of Fame for Truly Nolen

As a company that strives for excellent customer satisfaction as well as franchisee satisfaction, Truly Nolen Pest Control is excited to have recently been inducted into Franchise Business Review’s Hall of Fame for making the publication’s “Best of the Best” list 10 separate times. Truly Nolen’s 10th time was part of the “Best of the Best” Top 200 List for 2016.

Franchise Business Review is the leading national franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences. All six of Franchise Business Review’s annual reports can be found at www.FranchiseBusinessReview.com. Truly Nolen has made multiple appearances in the Guide to Today’s Top Franchises and Top Franchises for Veterans.

“I decided to invest in a Truly Nolen franchise in order to grow quicker by utilizing its corporate assets including its marketing department, fleet management, and corporate buying power,” said Chris Ashley, Canton, Ga. franchisee. Ashley is one of many Truly Nolen domestic franchise owners located in the United States and Canada.

“We have a great franchising team that really supports all franchisees,” said Ashley. “If we need help, need a logo, need new contract designed, etc. all we have to do is ask and they always lend a hand.”

Ron DeSear, Truly Nolen Vice President, Domestic Franchising, said he was excited about the company’s Hall of Fame induction. “We always strive to help our franchisees any way we can, and this honor recognizing a full decade of franchisee satisfaction is something we will cherish,” said DeSear.

For more information about Truly Nolen Domestic Franchising, call (855) 534-9139 or visit www.trulynolenfranchising.com.

About Truly Nolen
Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. To learn more about Truly Nolen, visit www.trulynolen.com or follow us on Facebook (www.facebook.com/TrulyNolen) and Twitter (www.twitter.com/TrulyNolen).

“Toys in the Attic” Ended up Delivered by Mouse Cars in December

Long known for its iconic mouse cars, Truly Nolen Pest Control also enjoys giving back to its local communities. The company’s Las Vegas service office participated in their annual “Toys for Hope” Toy Drive which raised approximately $26,000 in toys for children in need to take home with them for the holidays.

“Over 100 families benefited from this toy drive with over 300 children,” said Lee Schroeder, Truly Nolen Manager, Las Vegas. “Our team also served over 350 hot dogs during the drive and we never tired of seeing the smile on the kids’ faces when they went to the area to pick up their new toy!”

Other service offices got into the community holiday spirit as well, including:

  • Parent Aid’s “Adopt a Family” for the Holidays, Corporate Office in Tucson, Ariz.
  • Toy Drive for Ronald McDonald House and FREE pest control service, Tucson (Ariz.)
  • 28th Annual South Florida President’s Council Toys in the Sun Run, South Florida District
  • Peoria Police Department’s Shop with a Cop Event, Sun City (Ariz.)
  • Toy Drive for Salvation Army, Sierra Vista (Ariz.)
  • Drew Saves Christmas’ Secret Santa, Pinellas Park (Fla.)
  • El Pasoans Fighting Hunger Food Bank Assistance, El Paso (Tex.)
  • “Giving Warmth & Spreading Hope”, San Diego (Calif.)

“One of our 12 core values as a company is to embrace and drive change for the better,” said Michelle Nolen Senner, Truly Nolen Director of Marketing & Philanthropy. “We’re proud that all of our branches across the country helped add value to the lives they touched this holiday season by embracing / this core value in a way that is meaningful to them and their community.”

About Truly Nolen
Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. To learn more about Truly Nolen, visit www.trulynolen.com or follow us on Facebook (www.facebook.com/TrulyNolen) and Twitter (www.twitter.com/TrulyNolen).

Truly Nolen Pest Control Promotes Woodward to Assistant Manager, Sarasota Branch

Truly Nolen Pest Control recently announced the promotion of Steve Woodward to Assistant Manager of the company’s Sarasota, Fla. Service office at 2525 Whitfield Industrial Way.

Woodward joined the company in 2010 and was most recently in the dual role of Service Manager and Coordinator. He has over 20 years of experience in the pest control industry.

Prior to joining Truly Nolen, Woodward owned a landscaping company in the Philadelphia area for over a decade. As part of the services he offered, Woodward treated trees up to 150 feet tall for insects. In addition, he served for three years in the U.S. Army as a Military Police Officer and worked for the Chester (Penn.) County Sheriff’s Department for four years before launching his landscaping business.

“Steve’s wide array of field experience combined with his terrific customer service skills and his innate ability to help train and develop his fellow employees make him a wonderful asset to his branch,” said Tim Phillips, Truly Nolen District Manager, District 604. “We know he will be a fantastic assistant manager, and we are excited to follow his continued growth within our company.”

About Truly Nolen
Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. To learn more about Truly Nolen, visit www.trulynolen.com or follow us on Facebook (www.facebook.com/TrulyNolen) and Twitter (www.twitter.com/TrulyNolen).

10-Year-Old Boy Truly Understands the Meaning of the Holiday Season

As the holidays approach, paying it forward and giving back to those who are less fortunate than you are two common themes. On Sunday, December 13, 10-year-old Nathaniel Sandoval and his father Jorge distributed blankets to homeless people in the Santa Ana courthouse area as part of the younger Sandoval’s vision to help others in need.

Most youngsters who attend elementary school are thinking about what toys they will be getting for the holidays or which relatives they will be seeing. Jorge, the Branch Manager for Truly Nolen’s San Diego location, said his son was motivated by something he sees every day on his way to school in Santa Ana.

“One day, we were driving home from his grandparents’ house and he asked me if I could help him with something he had been thinking about,” said Jorge Sandoval. “He said he wanted to make the homeless people he sees on his way to school a little more comfortable and he wanted to provide them with blankets because they probably do not have friends and family that can help them.”

For his part, Nathaniel said he was reading a social studies book at his school in which he saw people giving blankets to the homeless. He wanted to help the people he sees everyday like the people in the book. “Once my father agreed to assist me, my father’s boss allowed me to talk to the other managers in his area by video conference and I asked them for help donating blankets as well,” said Nathaniel Sandoval. “My mother, godmother, aunts, and grandparents are also helping me collect blankets.”

Nathaniel named his project “Giving Warmth & Spreading Hope”, and with the help of his family, friends, and other Truly Nolen branches in Southern California, they will be riding around delivering blankets to those who need them. “I want to bring warmth and I want to give them hope, and I’m happy so many people have agreed to help,” said Nathaniel Sandoval. “I feel really good when I help people.”

“My son is a special kid and I could not be prouder of him,” said Jorge Sandoval. “I’m also happy so many of my co-workers as well as Nathaniel’s family members are donating blankets to help with this project.”

For those interested in donating blankets for future distribution, please call Jorge Sandoval at (714) 326-5848.

About Truly Nolen
Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. To learn more about Truly Nolen, visit www.trulynolen.com or follow us on Facebook (www.facebook.com/TrulyNolen) and Twitter (www.twitter.com/TrulyNolen).

Truly Nolen Pest Control Promotes Ridgway to Service Supervisor

Truly Nolen Pest Control recently announced the promotion of Frank Ridgway to Service Supervisor of the company’s Orlando, Fla. branch at 2082 33rd Street.

Ridgway joined the company in 2013 and was most recently in the role of Pest Control Service Technician. He has over 20 years of experience in the pest control industry.

Some of Ridgway’s new responsibilities will include supervising the service office’s other technicians, handling ride-along evaluations, tracking inspections, and overseeing chemical inventory and distribution. Ridgway, who has always been interested in science and nature, believes in leading by example. “I’m looking forward to helping my people achieve their goals and grow within our company like I have,” said Ridgway.

“Frank’s high standards for quality customer service are always evident, and he has accepted every challenge thrown his way,” said Tim Phillips, Truly Nolen District Manager, District 604. “We know he will continue to surpass expectations in the months and years to come, and we are fortunate to have him as a member of our Orlando team.”

About Truly Nolen

Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. To learn more about Truly Nolen, visit www.trulynolen.com or follow us on Facebook and Twitter.

A Family Affair: Stepfather and Stepson Open Newest Truly Nolen Pest Control New Jersey Location in Ocean County

Truly Nolen Pest Control recently opened its first Ocean County, NJ location at 990 Cedarbridge Avenue, Suite B7 #320 in the township of Brick. The franchise, which is the fourth New Jersey location for Truly Nolen, is co-owned by Jose Machota and his stepson Steve Mora. Machota will handle day-to-day operations for the branch.

Machota, 45, most recently spent two years working for Terminix as a sales inspector when the Truly Nolen opportunity came along. With 22 years of business experience and a college education from Madrid, Spain, Machota decided the time was right to open his own franchise.

“I enjoy working in the pest control industry and I felt Truly Nolen was the best fit in terms of opening my own company,” said Machota. “I am looking forward to gaining new relationships and helping people with their pest control needs.”

Machota approached his stepson Mora, who already owns Truly Nolen’s franchise in Holmdel, NJ, to see if he wanted to be a partner in Machota’s franchise. Mora, 32 and a Skidmore College graduate, was happy to partner with his stepfather because he had similar feelings when he opened his location.

“My stepfather knows how much I have enjoyed working in the pest control industry the last 10 years,’ said Mora. “I am excited to be working with family while continuing to grow the Truly Nolen brand.”

Ron DeSear, Truly Nolen Vice President, Domestic Franchising, said Machota went through training recently and is pleased to have him as part of the company’s family. 

“We are excited to have someone as passionate as Jose is about our industry as one of our franchisees,” said DeSear. “The fact that Jose gets to work with his stepson Steve on this venture is an added bonus.”

Truly Nolen Pest Control of Ocean County can be reached at (732) 888-8276. For more information about Truly Nolen Domestic Franchising, call (855) 534-9139 or visit www.trulynolenfranchising.com.

About Truly Nolen
Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. To learn more about Truly Nolen, visit www.trulynolen.com or follow us on Facebook (www.facebook.com/TrulyNolen) and Twitter (www.twitter.com/TrulyNolen).

2015: Strong El Niño Leads to The Year of the Pack Rat

When someone says the term pack rat, people likely think of a friend or relative who has trouble letting go of old souvenirs and clothes. Most people likely do not realize 2015 was the year of the rodent known as the pack rat! In fact, Truly Nolen website research shows “How to get rid of pack rats” was the eighth-most visited page for the company’s website in 2015 and the most visited one overall for any insect or rodent.

Pack rats, also referred to as woodrats or trade rats, are typically gray rat-sized mammals with large ears, large dark eyes and a relatively long tail. Although absent from most of the New England area, eight species of pack rats are widely distributed through much of the rest of North America. They are usually found entering homes in the winter to have their offspring, which means this is the exact time of year to be mindful.

“With El Niño on track to be one of the three strongest ever over the last 70 years according to NOAA, it should come as no surprise that pack rats became more common this year in terms of our service calls as well as people wanting to find information about them online,” said Scott Nolen, Truly Nolen Pest Control CEO/President.

In houses, pack rats are active at night, searching for food and nest material. Pack rats are known for their characteristic searching of materials to bring back to their nests creating an ever-expanding collection. As the name “pack rat” implies, they have a tendency to pack away small objects such as jewelry, utensils, can tabs, and other items.

 A peculiar characteristic is that if they find something they want, they will drop what they are currently carrying and “trade” it for the new item. They are particularly fond of shiny objects. They can also be quite vocal and boisterous.

Pack rats can cause extensive damage to your property. Not only do pack rats damage and destroy landscaping, they can also chew through wiring, spoil food, and leave behind fecal pellets. They may also shred upholstered furniture and mattresses for lining nests.

In terms of getting rid of pack rats, there are three standard things people can do. “The most effective rat control begins with prevention by disposing of trash properly and maintaining sanitary conditions in a home,” said Nolen. “When pack rats become a problem in and around structures, making sure any openings in the structure foundation and pipes should be sealed as well as checking for openings in attic vents.”

The majority of pack rat populations in structures can be controlled by using traps. “Pack rats show little fear of new objects in their environment,” said Nolen.

For more information about pack rats, visit our pest identifier page at http://www.trulynolen.com/pest-identifier/, or to take care of your pack rat problem, call one of our local branches to schedule an inspection.

About Truly Nolen
Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. To learn more about Truly Nolen, visit www.trulynolen.com or follow us on Facebook (www.facebook.com/TrulyNolen) and Twitter (www.twitter.com/TrulyNolen).

Sierra Vista branch named Biz of the Week by Real Estate Press

Congratulations to Christopher Slaper and the Sierra Vista branch being named Biz of the Week by Real Estate Press. Thank you Slaper for being a huge contribution to Truly Nolen’s 76-year history!

Branch manager, Christopher Slaper, has worked with Truly Nolen for about four and half years but has been in the industry for over 30 years. Slaper started his career in New Orleans in 1983 working for the government and has since become an expert in pest control.

The Sierra Vista branch is located on Myer Drive and covers over 50,000 square miles of Arizona territory across five counties including Cochise, Graham and Greenlee counties. Call them at 520-458-5095 and tell them congrats. Visit their webpage.

Truly Nolen of Palm Coast & St. Augustine Open for Pest Season

Company announces new independently-owned franchise serving Palm Coast and St. Augustine.

“I’m excited to be able to serve the Palm Coast and St. Augustine community as part of the Truly Nolen team. This is where I would come every year for my anniversary and to be able to live and serve in this community gives me great satisfaction.”

tntstaPalm Coast, FL (PRWEB) May 07, 2014

Truly Nolen, the largest family-owned pest control company in America, is pleased to announce the May 7th grand opening of its newest independently owned and operated franchise, covering Palm Coast and St. Augustine. Franchise owners and operators, Dean and Tangela Eddy, bring with them several years of experience as successful business owners of a small pizzeria turned restaurant and further experience as real estate contractors.

Mr. Eddy first joined the pest control industry in October 2012 as a pest control technician in Truly Nolen’s Commercial Dept at the Orlando branch. The Eddy’s thorough understanding of operating a business and the pest control industry is a winning combination for this new franchise.

The Eddy’s also bring a unique and heartfelt story behind the opening of their franchise. After working with Truly Nolen for a little less than a year, Mr. Eddy had to have minor surgery. The surgery ended up several hours long resulting in complications and Mr. Eddy was unable to work for four and a half months. Mrs. Eddy explained, “Most employers would not have held the job for an employee that had been with the company for less than a year, but his boss, Jason Dixon, not only held the job for him but called to ask about him.”

Mr. Eddy adds, “Working for a company that treats you like family is rare.” The Eddy’s are proud to be part of the Truly Nolen family.

Mr. Eddy also takes pride in supporting the local community. “I’m excited to be able to serve the Palm Coast and St. Augustine community as part of the Truly Nolen team,” said Mr. Eddy. “This is where I would come every year for my anniversary and to be able to live and serve in this community gives me great satisfaction.”

Truly Nolen Palm Coast/St. Augustine offers residential and commercial pest services for ants, bed bugs, bees and wasps, mosquitoes, rodents, spiders, and more. This includes Truly Nolen’s famous Four Seasons Program that addresses seasonal pest changes. “We’re thrilled to have expanded into Flagler County and part of St. Johns County,” said Vice President of Domestic Franchising, Ron Desear. “All of our services, including the Four Seasons Pest Control Program, are perfect for the community.”

With more than 1,000 employees nationwide and over 75 years of experience, Truly Nolen celebrates the opening of the Palm Coast/St. Augustine franchise. To contact the branch, please call (386) 246-4080 or visit http://www.trulynolenpalmcoast.com.

About Truly Nolen

Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Recognized with the Super Service Award consecutively for three years for maintaining superior service ratings and reviews on Angie’s List, Truly Nolen builds great relationships and meets the needs of residential and commercial customers. The company has more than 80 corporate branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah and grosses over $100 million in revenue in the US. Truly Nolen also has independently owned and operated franchises in an ever-growing number of states and territories including Kentucky, Georgia, New Jersey, Canada, and Puerto Rico, totaling 57 countries. For more information, please visit http://www.TrulyNolen.com.