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Truly Nolen | Abilene, TX | Response to COVID-19

Your Health is Our First Priority

Updated:  March 23, 2020

Truly Nolen is closely monitoring the evolving COVID-19 pandemic. Following the CDC Guidance for Businesses on best practices for social distancing, we have altered a number of our service offerings to protect the health of our employees and our customers.

Our industry is essential in the effort to promote public health. Recently, the pest control industry (Exterminators) was designated as an “Essential Service Provider” as outlined in the Department of Homeland Security CISA document dated March 19, 2020. Our goal is to protect public health by providing an essential service to homeowners and businesses.

Truly Nolen’s commitment is always to the health and safety of our customers and partners. We will continue to update this page with new information as it is warranted.


We know that Truly Nolen commercial businesses clients are being hit very hard with limited hours, full shutdowns, or limiting access. Additionally, our residential customers are spending more time in their homes. To continue to ensure your business and home remains pest-free, we are modifying our commercial service and residential offerings in the following ways:

Providing Exterior-Only Service

  • Commercial - We will service the exterior, focusing on entry points, perimeter treatments, wiping webs from the establishment and baiting for seasonal pests.
  • Residential - We will wipe webs from the house, treat insect entry points around windows and door and treat the perimeter of the home to create a second barrier. We will also use bait in the yard and finally a second Bait when needed in the outer areas of the yard.

Wearing Gloves

Our service professionals are wearing a new pair of gloves for each account we service and then discarding the gloves when each account’s service is complete. In some cases, this may mean changing gloves more than once.

No Physical Contact

With the customer’s verbal approval, our service professional will complete the service without the customer having to touch the handheld device. If an interior service is required, our service professionals will wear a new pair of gloves and appropriate personal protective equipment (PPE). Our service professionals currently wear long-sleeve shirts and pants to further minimize exposure.

A Message to Our New Customers

As a new customer of Truly Nolen, we have made a commitment to you to service both the inside and outside of your home. We understand that having someone in your home during these times may be a concern. That is why Truly Nolen will return within 90 days to do the interior portion of your new service. We thank you for your patronage and trust in Truly Nolen.  Welcome to the Truly Nolen Family.

As always, please reach out to us at 800-GO-TRULY with any questions.

Why Truly Nolen?

Environmentally Conscious

We work to minimize our impact on the environment by using naturally occurring materials whenever possible.

Thorough Treatments Every Time

Truly Nolen develops a custom treatment plan for your home or business to ensure pests stay away for good.

100% Money Back Guarantee

If you’re not completely satisfied, you’ll receive a full refund on your most recent service.


We've have over 80 years of pest control experience and are an industry leader in pest, termite, and rodent control.


We actively partner with you to protect your home or business from pests.  

Truly Nolen Near You

Call us for an estimate: (325) 455-3497
Truly Nolen Pest and Termite Control of
Abilene, Texas
598 Westwood Drive, Ste 109
Abilene, TX 79603

With nearly 100 locations nationwide, Truly Nolen has your pest control needs covered.

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